St Andrews University - Multi-Occupancy Residential Development – Facilities Management Case Study

This large residential development required a comprehensive facilities management solution to maintain high standards across communal areas, protect the condition of the property, and provide residents with a clean, safe, and welcoming environment. throughout the year.

Our team was appointed to deliver a range of specialist services including window cleaning, internal communal cleaning, carpet cleaning, grounds maintenance, and building condition surveys.

Commercial Window Cleaning

A full external window cleaning programme was implemented across the development to maintain the appearance of the building and maximise natural light within communal and residential areas. Using professional access methods and pure water cleaning systems, we ensured a streak-free finish throughout the property.

Internal Communal Cleaning

Regular internal cleaning services were carried out across communal areas including entrances, corridors, stairwells, reception areas, and shared facilities. Our cleaning programme helped maintain a hygienic, professional environment while enhancing the overall resident experience.

Carpet Cleaning

Communal carpets and high-traffic flooring areas were professionally cleaned using specialist equipment and cleaning solutions. This removed embedded dirt, stains, and contaminants while extending the lifespan of floor coverings and improving overall presentation.

Grounds Maintenance

The landscaped grounds surrounding the development were maintained through a planned maintenance programme including grass cutting, hedge maintenance, weed control, litter picking, and general external upkeep. These services helped ensure the property continued to present a high standard throughout the year.

Building Survey & Asset Inspection

Detailed building condition surveys were undertaken to assess the condition of external structures, communal areas, and key building assets. The surveys provided valuable information for future maintenance planning, helping property managers identify potential issues before they developed into costly repairs.

Planned Preventative Maintenance

As part of an ongoing facilities management strategy, scheduled inspections and maintenance activities were coordinated to protect the long-term condition of the development while reducing reactive maintenance requirements and operational costs.

Result

The completed works enhanced the appearance, cleanliness, and overall condition of the property while supporting the long-term management of the development. Through a combination of cleaning, maintenance, and surveying services, residents and stakeholders benefited from a well-maintained environment and improved asset protection.

Services Delivered

✔ Commercial Window Cleaning
✔ Internal Communal Cleaning
✔ Carpet Cleaning
✔ Grounds Maintenance
✔ Grass Cutting & Landscape Care
✔ Building Condition Surveys
✔ Planned Preventative Maintenance (PPM)
✔ Facilities Management Support

Project Outcome

  • Improved resident satisfaction and communal presentation
  • Enhanced cleanliness across shared areas
  • Extended lifespan of communal flooring and carpets
  • Proactive identification of maintenance requirements
  • Well-maintained landscaped grounds
  • Reduced long-term maintenance costs through planned maintenance

Safe. Reliable. Responsive.

Providing complete facilities management solutions for residential developments, property management companies, housing associations, and commercial properties throughout Scotland.