Odeon - Leisure & Entertainment Complex – Facilities Management Case Study

 

This large multi-use leisure and entertainment complex required a comprehensive facilities management solution to maintain a clean, safe, and welcoming environment for visitors while protecting the condition of the building and surrounding external areas.

Our team was appointed to deliver a range of specialist services including pressure washing, chewing gum removal, steam cleaning, window cleaning, exterior painting, gutter cleaning, and grounds maintenance as part of an ongoing maintenance programme.

Pressure Washing

High-traffic pedestrian areas, access routes, service areas, and external hardstanding surfaces were professionally pressure washed to remove dirt, grime, algae, and environmental contamination. These works helped improve site presentation while maintaining safe access for visitors and staff.

Chewing Gum Removal

Specialist gum removal equipment was utilised to remove stubborn chewing gum deposits from walkways, entrance areas, and public spaces. This service significantly improved the appearance of customer-facing areas and helped maintain a professional image across the complex.

Steam Cleaning

Targeted steam cleaning was carried out on external surfaces requiring a deeper level of cleaning. This environmentally friendly process effectively removed staining, organic growth, grease, and contaminants while preserving the integrity of the surfaces being treated.

Commercial Window Cleaning

The external glazing throughout the facility was professionally cleaned using specialist commercial window cleaning systems. Regular cleaning ensured a high-quality appearance while maximising natural light and improving the overall visitor experience.

Exterior Painting & Preparation Works

Preparation and redecoration works were completed to external building elements to improve appearance and provide long-term protection against weathering and environmental exposure. Careful surface preparation ensured a durable, professional finish throughout the project.

Gutter Cleaning

The property’s guttering system was inspected and cleared of leaves, debris, and blockages to ensure effective rainwater management. Routine maintenance helps prevent overflows, water ingress, and avoidable damage to the building fabric.

Grounds Maintenance

Landscaped areas surrounding the development were maintained through a planned grounds maintenance programme including grass cutting, hedge trimming, weed control, litter picking, and general site upkeep.

Result

The completed works significantly enhanced the overall appearance of the leisure complex while helping to maintain a safe and welcoming environment for thousands of visitors. Through a combination of specialist cleaning, maintenance, and refurbishment services, the client benefited from a proactive facilities management solution designed to protect assets and reduce long-term maintenance costs.

Services Delivered

✔ Pressure Washing
✔ Chewing Gum Removal
✔ Steam Cleaning
✔ Commercial Window Cleaning
✔ Exterior Painting & Decorating
✔ Surface Preparation Works
✔ Gutter Cleaning
✔ Grounds Maintenance
✔ Planned Preventative Maintenance (PPM)

Project Outcome

  • Improved visitor experience and site presentation
  • Removal of stubborn staining and chewing gum deposits
  • Enhanced building appearance and asset protection
  • Improved drainage performance through gutter maintenance
  • Well-maintained external grounds and public areas
  • Reduced long-term maintenance requirements

Safe. Reliable. Responsive.

Providing facilities management solutions for leisure complexes, cinemas, retail parks, hospitality venues, commercial properties, and multi-site portfolios throughout Scotland and the UK.